Actions for business owners

What Businesses Can Do

The closure of The Esplanade has disrupted how Surfers Paradise works — cutting a vital north-south connection that residents, workers, and visitors all rely on. For businesses, the impact is real: fewer customers, harder deliveries, longer commutes, and declining street access. The already fragile road network can’t cope, and yet reports claim the trial is a “success.”

But there are simple, effective ways to make your voice heard. If every business takes even one or two of these steps, it will make a real difference.

Three Fast Actions

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1. Take the 5-Question Business Impact Survey

A small action that builds powerful evidence. The survey takes less than 2 minutes but will help us gather data Council didn’t ask for — about delivery delays, customer access, and lost trade.

Take the The 1 Minute Business Survey – link below.

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2. Call Council to Register a Complaint

Every phone call is recorded in a separate system from the Esplanade trial project, which gives these complaints real weight. Even a short call helps. Ask to log a complaint about The Esplanade closure and its impact on your business.

Council Contact details below

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3. Write a Letter to Council and Local Representatives

Written submissions carry great influence. A brief letter explaining how the closure affects your operations — reduced foot traffic, delivery issues, staff travel — helps create a clear record of business harm.

A google search like "what are the problems wth the Surfers Paradise Eplanade closure?" can be a great starting point.

Links to local members and the Stakeholder Engagement Team are below.

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Other Actions

Share The Articles

Use our catalogue of articles and analysis, including:
• How “malling” the Esplanade fails Surfers Paradise
• Who wins, who pays
• Why the traffic models don’t work

Each article includes links to actions. Share the articles with your networks.

Connect With Us, Stay Informed

Send us an email so we can keep you in the loop.

Take the expanded survey

A ten minute survey where we ask the questions the Council didn’t.

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Together, Our Voices Count

The Esplanade’s closure affects thousands of businesses and 30,000 local residents. Council’s own traffic specialists advised against full closure — yet the trial continues.

Let’s remind them what’s at stake.

Take the survey. Make a call. Send a letter.

They promised Times Square — we got New York gridlock.